GwG · Banks · Level 4 of 5

GwG for banks: practice and case solution

Practice and case solving: Work through a customer and transaction file

You carry out a complete fictitious client file through the processing of a surveillance note. Customer profile, participation data, transactions and feedback from different teams are merged and re-evaluated after receiving additional information.

Training offer for Germany

Planned training time
4.5 Hours
Additional test
Voluntary · planned +45 minutes
After participation
Participation certificate and participation Badge

Non-binding request to Timo Winkelbach. You can only select the additional exam if you wish.

GwG · Banks · Level 4 · Practice and case solution
Industry badge · 4 stars mark the level of learning. This example picture is not a personal proof and does not confirm passed examination.
Format and price for this level

This level is offered as live online training.

Online examination included in the price

All prices exclude statutory VAT. The live training price depends on the level and date and will be confirmed before booking.

Payment via PayPal after your booking is confirmed.

Up-to-date training materials

Certificate of attendance and digital badge

The final examination is optional and takes place online. One attempt and one retake are included in the course price. Examination time is additional to learning time.

We use teaching case studies based on real practical questions. Individual advice on ongoing client matters is not provided during training.

Does this step fit you?

Who is the training for?

For experienced bank employees and teams from transaction monitoring, customer support and compliance.

What prior knowledge do you need?

Knowledge up to professional level or corresponding experience with bank-related GwG cases.

Your concrete added value

You can see how information from sales and testing complements each other and where breaks can arise during the process. The case shows what documentation is practically necessary for handovers, re-examination and continuous monitoring.

Monitoring from the first indication through to documented findings

That's what you're working on in this training.

  1. Order customer file and information stock

    You will receive a customer profile, participation documents, account movements and an internal notice. From this you develop a case-related audit plan, assign available information to the questions and determine what feedback is needed from other banking areas.

  2. Integrate responses and new payments

    A customer response, delivery documents and further account movements complement the facts. You will check which references are explained, which remain open and which new question arises; changes are documented with reference to time and their respective information basis.

  3. Set result and further monitoring

    You bring together investigation, risk classification and separate reporting review in an understandable documentation. The evaluation considers the sustainability of the justification, clear responsibilities and the comprehensible transfer of open points into further customer monitoring.

Your learning goals

  • Connect customer profile, stakeholders and transaction data in a file.
  • Evaluate feedback from different teams in a comprehensible way.
  • Take into account changes in the situation during the test.
  • Return results and tasks for further monitoring.

From knowledge to a well-founded case solution.

Fictional practice case · Banks

Customer profile, new proof of delivery and further payments

A company client triggers a surveillance note. Subsequent delivery documents explain part of the payments, while new account movements raise additional questions. Process the customer and transaction files completely and justify how the result should be incorporated into the further monitoring.

In focus: Continuous processing of a monitoring process with new information.

Your Exercise

You process the file in successive rounds and keep track of any relevant reassessment. Finally, you will check if another editor could continue the process solely on the basis of your documentation.

Your work result and proof of participation

A complete exercise file with examination chronology, reasoned result and clear tasks for further customer monitoring. After completing the training, you receive a participation certificate and a participation Badge for your sector and level.

How this relates to your daily work

You're trying to work together on a continuous bank case. The evaluation shows where data quality, internal queries or responsibilities can be improved and which evidence is decisive for a comprehensible decision.

Planned: 4.5 hours of training. With space for application.

The planned pure training time is 270 minutes. It includes knowledge transfer, application at the practice case and joint evaluation. Breaks are added. The data are planning values; we coordinate the concrete process before the training.

Knowledge & Classification
60 minutes
Exercise & Application
180 minutes
Evaluation & Transfer
30 minutes

If you choose the optional additional exam, come 45 minutes The planned total time with examination is then 5.25 hours, plus breaks.

The final examination is optional and takes place online. One attempt and one retake are included in the course price. Examination time is additional to learning time.

Voluntary additional option · planned +45 minutes

You decide if you're going to take an additional exam.

Training is also possible without additional final examination. After completing your training you will receive a certificate of participation and a badge of participation. A proof of passing an examination requires successful participation in the voluntary supplementary examination.

Test format

Optional check: Complete customer file with additional information

Your exam task

You will process a new process, including the documents that have been submitted, and you will create a result note and handover for further monitoring.

This is what the evaluation depends on.

  • Completely merged documentation and instructions
  • Revaluations documented in a comprehensible manner
  • Result and follow-up tasks technically justified

Documentation of the test performance

After passing the optional assessment, you receive a record of achievement for this level explicitly identified as an assessment credential.

Request training with additional examination

Participation and examination performance remain recognizable.

The personal proof explicitly indicates whether the participation or a passed voluntary supplementary examination is confirmed. The badge graphic shows the industry and level of learning; it is not in itself a proof of performance.

Information about certificate and Badge verification →

Your badge shows the training series, sector and learning level. Together with your personal certificate, you can make your completed training visible in your CV or career profile.

Learn more about certificates and badges →

Interested in GwG for banks: Practice and case solution?

Your contact for the training request is Timo Winkelbach. You can reach him by e-mail to info@eu-aml.com or via the pre-filled request form.

Prepare training request

Series, industry and level are taken over. The request is non-binding.

View all five levels for banks →

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Training courses and examinations are conducted exclusively in German.

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